Privacy Policy
Pippa Raymonde respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal information is collected and used when you visit or purchase from the Pippa Raymonde website.
Who We Are
Pippa Raymonde is the business responsible for your personal information when you purchase artwork or contact us through this website.
If you have any questions about how your information is handled, please contact:
Pippa Raymonde
Email: [email protected]
Information We Collect
When you place an order, contact us or otherwise interact with the website, we may collect information such as:
- Your name
- Billing and delivery address
- Email address
- Telephone number, where provided
- Order and transaction details
- Information you provide when contacting us about an order or enquiry
- Technical information relating to your use of the website, such as IP address, browser and device information, where collected through website services and technologies
We do not collect or store your full payment card details. Payments are processed through the payment provider used at checkout.
How We Use Your Information
We use personal information where necessary to:
- Process and fulfil orders
- Arrange delivery or collection of artwork
- Process payments and refunds
- Communicate with you about your order or enquiries
- Provide customer support
- Maintain records relating to purchases and transactions
- Protect the security of our website and prevent fraud or misuse
- Meet our legal and accounting obligations
- Improve and maintain our website and services
Our Lawful Bases
We process your information where this is necessary to fulfil a contract with you, such as processing and delivering an order.
We may also process information where necessary to comply with a legal obligation, for our legitimate interests in operating and protecting our business, or where you have given consent, where consent is required.
Who We Share Your Information With
We only share personal information where necessary to operate the website, fulfil your order, provide services or comply with legal obligations.
Depending on your order or interaction with the website, this may include:
- Big Cartel, which provides the online shop platform
- Payment providers used to process transactions
- Courier and delivery providers, where necessary to deliver your artwork
- Website and technical service providers
- Professional advisers or authorities where disclosure is required by law
These organisations may process information on our behalf or independently in accordance with their own privacy policies and legal obligations.
Payment Information
Payments are processed through the payment provider selected at checkout. Pippa Raymonde does not have access to or store your complete payment card details.
Contact Forms & Website Security
If you contact Pippa Raymonde through the website, the information you provide will be used to respond to your enquiry.
The website may use security and anti-spam services, including Google reCAPTCHA, to help protect forms and the website from spam and abuse. These services may collect technical information in accordance with their own privacy policies.
Cookies & Website Technologies
The website may use cookies and similar technologies that are necessary for the website to function, process orders, maintain security and provide a reliable shopping experience.
Some third-party services may also use cookies or similar technologies. Where consent is required for non-essential cookies or similar technologies, this will be requested in accordance with applicable law.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining appropriate business and accounting records, resolving disputes and meeting legal obligations.
Different types of information may be retained for different periods depending on the purpose and applicable legal requirements.
Keeping Your Information Secure
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Your Privacy Rights
Depending on the circumstances, you may have rights in relation to your personal information, including the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your information where applicable
- Request restriction of processing in certain circumstances
- Object to certain processing
- Request your information in a portable format where applicable
- Withdraw consent where we rely on consent to process your information
To exercise your rights, please contact [email protected].
International Transfers
Some service providers used to operate the website or process payments, communications or other services may process personal information outside the UK.
Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.
Children’s Privacy
The Pippa Raymonde website is not intended to knowingly collect personal information from children. We do not knowingly collect personal information from children for marketing purposes.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to the website, the services we use or our legal obligations. The latest version will be published on this page.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Pippa Raymonde
Email: [email protected]
Complaints
If you have concerns about how your personal information has been handled, please contact us first at [email protected] so that we can try to resolve your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Last updated: 1 October 2026